Where to go next with Black Horse Loan Fraud?
I just wondered if anyone could help with the following:
A friend of mine (Alice) and her daughter Beth bought a house with Beths boyfriend, Charlie. A mortgage was taken out with the Bank of Ireland to buy the house.
Some months later it became apparent that Charlie had taken three loans from Black Horse amounting to £25,000. These loans were secured against the property. Charlie had forged the signatures of Alice and Beth in order to secure the loans, and neither of the ladies had any knowledge of this until Charlie defaulted on the payments.
The police were informed and an ‘investigation’ ensued, which revealed that an employee of Black Horse witnessed the forged signatures on THREE occasions. Charlie was cautioned and received a ’slap on the wrist’. No charges were brought against Black Horse or its employee, and the companys own investigation department declared that there was no case to answer.
Now, thats bad enough. But here is the real kick in the teeth. Although Charlie has relinquished any share in the house it is now more or less unsaleable, as there are now substantial charges against the property ( I should add that Charlie also pulled the same stunt with Welcome Finance, to the tune of £6000). Neither of the companies concerned will agree to the charges being removed.
As the loans were obtained through deceit and the companies in question clearly have some culpability in this matter, why should Alice and Beth then be persecuted? They both have been exonerated of any wrong doing, have good credit ratings and no criminal record. But they cannot sell the house as it stands. Legal advice they have taken has been pathetically inadequate, costly and misleading, and the ‘Financial Ombudsman’ gave no help at all and took two years to return the documents they were supplied with.
Can anyone advise?
Tough one. May need to chew it over, but for what it’s worth, this is what I think off the top of my head.
If the Financial Ombudsman has found in favour of the Bank, even though it is clear that what occurred was a financial crime, your only other options are to sue, which is extremely expensive and probably unwise, or get a national newspaper on the case. For example, the Guardian have a consumer section where they help people who have all sorts of issues. If they get their teeth into it, and write to Black Horse, it is funny how suddenly these companies are keen to resolve the situation.
And that is my best option after the Police and the Financial Ombudsmen, basically kick up a fuss, cause a stink, write to national newspapers, put a blog on the internet, basically try and raise awareness of this issue as a WARNING to others! "BLACK Horse can screw anyone over, and nothing you can do about it according to them! That ain’t right". Shout about it.